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Deborah Carver's avatar

In re: the data-sharing conversation, here's a thing I've never understood about publishers and Google that maybe you can help me tease out:

Publishers don't use or trust the data Google has been giving away for free for years about user interaction, topical interest, and general search performance. Publishers often position themselves as victims here, but in my experience, they never staffed up their digital strategy teams with folks who understand how to read and react to trends and topical data from search. Whereas brand marketers are extremely familiar with search intent, long-tail, and how/why audiences use platforms, publisher teams dismissed Google's data outright or refused to invest in mining and understanding research tools like SEMRush/Ahrefs. (I don't blame anyone here because SEMRush/Ahrefs are both kinda sketch, but the fact is that publishing ignored user data because they erroneously believed they knew their audiences better than Google, as Google built its global user base.)

Publishers also underinvested in tech and content SEO for years, hiring the dudes who are loud online rather than more experienced product-oriented consultants. The term "SEO content" is still thrown around by digital publishers, as if content created for SEO should be different than content created for other audiences. There's no holistic cross-channel thinking; optimization for both search and social is most often channel-specific and limited.

I don't think there's anything publishers will receive from Google via the antitrust that they can't already see in their own GA4, GSC, and keyword research tools. The fact remains that Google is a discovery tool, not a publishing business, and any publisher that understands how to combine data with a great product can still succeed. (Also, any publisher who can build successful context-based ad ops apart from Google and predatory programmatic platforms will do well.)

It's highly likely that publishers won't know what to do with the firehose of data Google will release. The issue is more that publishers continue to adopt the victim stance instead of understanding the business realities of the audiences and technology they're working with.

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